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Return policy
We want you to love what you order. If you're not fully satisfied, we accept returns under the following conditions:
- Items must be returned within 30 days of the delivery date.
- Due to the nature of our products, cosmetics and skincare items must be unopened, unused, and in their original packaging to be eligible for a return. For hygiene and safety reasons, we cannot accept returns on any product that has been opened, used, swatched, or has a broken seal.
- Items must be returned in the same condition you received them — undamaged, with all original packaging, labels, and accessories.
Shipping
Orders are processed within 1–2 business days of purchase. You'll receive a shipping confirmation email with tracking information as soon as your order ships. Orders placed on weekends or holidays will begin processing the next business day.
Shipping Rates & Delivery Estimates
Canada (Domestic)
- Standard shipping: 3–7 business days
- Rate calculated at checkout based on order weight and destination
United States
- Standard shipping: 5–10 business days
- Rate calculated at checkout based on order weight and destination
- All applicable customs duties and import taxes are calculated and collected at checkout — there are no additional charges due upon delivery
Order Cancellation
Orders can be cancelled within 24 hours of purchase, provided the order has not yet been processed or shipped. To request a cancellation, contact us immediately at blushcraft.support@gmail.com with your order number. Once an order has been processed or shipped, it can no longer be cancelled, and our standard Return Policy below will apply instead.