Shipping policy

Processing Time

Orders are processed within 1–2 business days of purchase. You'll receive a shipping confirmation email with tracking information as soon as your order ships. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates & Delivery Estimates

Canada (Domestic)

Standard shipping: 3–7 business days
Rate calculated at checkout based on order weight and destination

United States

Standard shipping: 5–10 business days
Rate calculated at checkout based on order weight and destination
All applicable customs duties and import taxes are calculated and collected at checkout — there are no additional charges due upon delivery

European Union

Standard shipping: 7–14 business days, varying by destination country
Rate calculated at checkout based on order weight and destination
All applicable VAT, customs duties, and import taxes are calculated and collected at checkout — there are no additional charges due upon delivery

Delivery estimates are provided by our shipping carriers and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather, or high-volume periods such as holidays.

Order Tracking

Once your order ships, you'll receive an email with your tracking number and a link to track your package. You can also view your order status at any time through your order confirmation email or account page.

Customs, Duties & Import Taxes

For all international orders (United States and European Union), applicable duties, taxes, and import fees are calculated and charged at checkout, so the price you pay at checkout is the final price — no surprise fees will be collected upon delivery.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed beyond the estimated delivery window, please contact us at blushcraft.support@gmail.com with your order number so we can investigate with the carrier.

Shipping Restrictions

We currently ship to Canada, the United States, and countries within the European Union. If you are located outside these regions, please contact us at blushcraft.support@gmail.com to inquire about availability.

Certain products may be subject to shipping restrictions due to their ingredients or classification (for example, aerosol or alcohol-based items). If a restriction applies to your order, we will contact you directly.

Address Accuracy

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for orders delayed, misdelivered, or lost due to incorrect address information provided by the customer. If you notice an error immediately after placing your order, contact us within 24 hours (see our Order Cancellations policy) and we will do our best to correct it before the order ships.